Remote Business Operations | Team Systems | Virtual Admin Support

Bringing order to remote operations with clear processes, efficient tools, and dependable coordination.

Overview

I'm a highly organized operations professional with over 8 years of experience supporting fast-paced remote teams. I’ve been focused on streamlining admin workflows, managing documentation, coordinating payments, and keeping cross-functional teams aligned. I enjoy bringing order to chaos and helping things run smoothly behind the scenes.

🔧 Key Skills

• CRM Management 📊
• Onboarding/Offboarding 👋
• Process Documentation 📝
• Vendor & Calendar Coordination 🗓️
• Remote Team Support 🌐
• Internal Tool Optimization ⚙️
• Invoicing & Compliance 💲
• Sales operations support 📈

✨ Highlights

• 📊 Streamlined CRM by organizing 500+ leads in Pipedrive → improved lead tracking and increased follow-up efficiency by 40%.
• 📋 Created and maintained SOPs, onboarding documents, and checklists → reduced new hire ramp-up time by 25%.
• 💸 Managed monthly invoicing and coordinated with vendors across 5+ countries → ensured timely processing and compliance with AML/VAT requirements.
• 🗂️ Maintained 100% documentation accuracy for financial and operational audits.
• 📁 Implemented naming conventions, folder systems, and team guides across Notion and Google Drive → reduced time spent searching for key documents.
• 🔁 Conducted follow-ups and data updates across project tools → minimized dropped tasks and improved project accountability.